Crown Design Velvet Padded Bed

When will I receive my order?

Your order will be delivered within a maximum of 10 business days.

Once your order has been shipped, you will receive a tracking number and a tracking link via email. You can also check the status of your delivery directly on our order tracking page.

Estimated Delivery Time (up to 10 business days)

Total Time = Processing Time + Shipping Time

• Processing Time: 1 to 2 business days
• Standard Shipping: 5 to 8 business days

Returns

If you wish to return or exchange your item, please contact us within 30 days of delivery.

For more information, please refer to our Return Policy or contact us by email.

3-Year Warranty

All our products come with a 3-year warranty from the date of delivery.

This warranty covers manufacturing defects and technical breakdowns occurring under normal use of the product. In the event of a problem, our team will assess the situation and propose the most suitable solution, whether it be a repair, replacement, or any other appropriate resolution.

The warranty does not cover damages resulting from:

• Incorrect installation
• Improper or non-compliant use
• Unauthorized modifications or repairs
• Normal wear and tear due to product use

Care and Maintenance

To preserve the quality and finish of your product, we recommend:

• Cleaning the product with a soft, dry cloth.
• Avoiding the use of abrasive products or harsh chemical cleaners.
• Following any specific care instructions provided with the product.
• Periodically checking the product and its installation when necessary.

Proper maintenance ensures a long lifespan, safe operation, and optimal performance over time.