Privacy Policy
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on Scandinave, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address, email address, or phone number.
When you browse Scandinave, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.
For email marketing, with your permission, we may send you emails about Scandinave, new products, and other updates or unfinished orders.
ARTICLE 2 - CONSENT
How do we obtain your consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume you consent to our collecting your information.
If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your explicit consent or give you the opportunity to refuse.
How can you withdraw your consent?
If, after giving us your consent, you change your mind and no longer consent to our contacting you or collecting your information, you can notify us by contacting us at contact@scandinave.co
ARTICLE 3 – DISCLOSURE
We may disclose your personal information only if we are required by law to do so or if you violate our General Terms and Conditions of Sale and Use.
ARTICLE 4 – SHOPIFY
Scandinave is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell Scandinave services and products to you.
Your data is stored in Shopify's storage system and databases. Within the general Shopify application, your data is kept on a secure server protected by a firewall.
For payment, if you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, information relating to the purchase transaction is deleted. We therefore do not have direct access to the information you used to place your order. This information passes through Shopify and payment processors.
Indeed, all direct payment gateways comply with the PCI-DSS standard. This Payment Card Industry Data Security Standard, PCI-DSS in English for Payment Card Industry Data Security Standard, is established by the five main card networks (Visa, MasterCard, American Express, Discover Card, and JCB). These standards ensure the secure processing of credit card data when you make purchases on Scandinave and through its service providers.
For more information, please see Shopify's Terms of Use here.
ARTICLE 5 – THIRD-PARTY SERVICES
In general, the services provided by third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us, such as payment processing.
However, some of these providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions on Scandinave.
Regarding these third-party providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information. You can find Visa's here, American Express's here, MasterCard's here, JCB's here, or Stripe's here.
It should not be forgotten that some of these third-party providers may be located in or have facilities located in a different jurisdiction than yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located, for example.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction could be disclosed under United States law, such as the Patriot Act.
Once you leave the Scandinave site or are redirected to a third-party website or application for your payment, you are no longer governed by this Privacy Policy or by Scandinave's General Terms and Conditions of Sale and Use.
Links
You may be led to leave Scandinave by clicking on certain links present on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 – SECURITY
To protect your personal data, reasonable precautions are taken by us, and we follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
In the event that you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. This means that no human being will have access to the full card number. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.
COOKIES
Below is a list of cookies we use. We have listed them below so that you have the option to choose whether or not to allow them.
_session_id is a unique session identifier that allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, saves cookies for 30 minutes from the last visit. Beyond that, no data is recorded. This cookie is used by Scandinave's provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, this file expires at midnight the next day depending on the visitor's location. This cookie calculates the number of visits to a store by a unique customer.
cart, this unique identifier persists for 2 weeks and stores information about your shopping cart.
_secure_session_id, is a unique session identifier.
storefront_digest, is also a unique identifier. It is undefined if the store has a password. It is used to know if the current visitor has access or not.
ARTICLE 7 – AGE OF CONSENT
By using Scandinave, you declare that you are at least the age of majority in your country, state, or province of residence, and that you have given us your consent to allow any minor dependents of yours to use Scandinave.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately upon their publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if applicable.
If Scandinave is acquired by or merges with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
ARTICLE 9 - SMS MARKETING
By entering your phone number at checkout and initiating a purchase, as well as by subscribing via our marketing opt-in list, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) or SMS marketing offers.
The number of marketing text messages will not exceed 30 per month. You can unsubscribe from any other text messages by replying with the word STOP. Sending text messages or using automation requires you to transmit the phone numbers or names of recipients. This data will be stored and used to communicate campaign analysis and results, including message delivery status, sending status, and, in some cases, whether the purchase resulted in a sale at Scandinave.
If you decide to use our link shortener in text messages, we will collect this information to know whether the link has been clicked or not and use it to display the results in the analytics. Any other third-party services you may decide to use outside the scope of smsbump.com, our text message operator, the system we use to send SMS (third-party link shortener, GA tracking, etc.) you will be referred to their specific third-party policies which you must accept.
When sending text messages, we will transmit the data to our text message operator to send the messages. Information is only shared with our operator at the time of initiating a marketing campaign and sending messages. If recipients no longer wish to receive messages, they must reply to the message with STOP or contact us at contact@scandinave.co so that we can successfully unsubscribe you.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, amend or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our privacy compliance officer at contact@scandinave.co